A leader who scores highly in this area consistently
- Manages expectations from communities and stakeholders
- Tailors’ communication effectively to suit the situation
- Demonstrates humility in actions and words
- Demonstrates an openness to listen and respond to what is heard
- Exhibits a non-judgmental attitude and openness to new experiences and views
- Expresses ideas with clarity and transparency
- Possesses the skill to convey ideas through storytelling
- Demonstrates proficiency in using technology for effective interaction
- Celebrates small wins